Terms of Sale
These terms apply to IPTV plans bought from HD Stream UK through this website. Last updated: 14 September 2026.
What you are buying
A subscription that gives access, for the period you choose, to the live channels, films and series of your plan (Match, Season or Champion 4K). A standard plan runs on one screen at a time for 1, 3, 6 or 12 months. A Multi-screen plan runs on 2 to 5 screens at the same time for 12 months. You need a broadband connection and a compatible player app on your own device.
Prices
Prices are shown in pounds sterling (GBP) in the price table on the home page and on each plan's page. Each price is the total for the whole period you choose. The price you pay is the one shown when you order.
Ordering and payment
You can order with the order form on this website or directly on WhatsApp. After a form order, WhatsApp opens with your order number so we can arrange payment. You can pay by Visa, Mastercard, American Express or Discover card, PayPal, crypto (Bitcoin or USDT) or gift card.
Your login details
Once your payment is confirmed, we send your login details. Keep them private. Each login works on the number of screens in your plan.
No automatic renewal
Plans do not renew automatically. Nothing is charged when your plan ends; if you want to keep watching, you order a new period.
Refunds
If the service does not work within 7 days of activation and our support team has not been able to fix it, you get a refund. The refund policy explains how to ask.
Devices and apps
Player apps such as TiviMate, IPTV Smarters Pro and Downloader are made by other developers; we do not sell or control them. Some devices cannot install them, including Fire TV models that run Vega OS, such as the Fire TV Stick 4K Select. Please check your device before you order.
Channels and events
The channel list and the on-demand library can change over time. Whether a particular match or programme is shown depends on the channels that carry it. HD Stream UK is not connected with Amazon, the app developers, or any league, club or broadcaster.
Contact
For any question about these terms, contact us on WhatsApp.
Nothing in these terms affects your statutory rights as a consumer.
Questions about these terms
Does my plan renew automatically?
No. Each plan covers the period you chose and then stops. Nothing is charged at the end, and there is no contract to cancel. To keep watching, you order a new period from the plan page.
Can I use my login on more than one device?
You can install a player on several devices, but a standard plan plays on one screen at a time. Multi-screen plans allow 2 to 5 screens at once for 12 months. Sharing your login outside your household is not allowed.
What happens if a channel I wanted is not there?
The channel list can change, and whether a match or programme is shown depends on the channels that carry it. Ask us about a specific channel on WhatsApp before you order; that question is free.
How refunds workHow we handle your dataCookies on this siteContact usSee the Firestick plans